Scratch Wrap Warranty
Congratulations on your purchase of Scratch Wrap! We are confident that you will be delighted with the protection and convenience it provides for your vehicle. We stand behind the quality of our product and offer a comprehensive warranty to ensure your satisfaction.
365-Day No Peel Warranty
We are proud to offer a 365-day no peel warranty on Scratch Wrap. We understand that accidents can happen, and if your Scratch Wrap peels within one year of the purchase date, we've got you covered. Simply follow the instructions below to initiate a warranty claim:
1. Contact Our Customer Support Team
In the unlikely event that your Scratch Wrap peels within the warranty period, please reach out to our dedicated customer support team via email at help@scratchwrap.com or call our toll-free number (provided on our website). Our friendly team will guide you through the warranty claim process and provide the necessary assistance.
2. Provide Proof of Purchase
To proceed with your warranty claim, we will require proof of purchase. Please have your order number, purchase receipt, or any other relevant information readily available when contacting our customer support team. This will help us expedite the warranty process and ensure a seamless experience for you.
3. Evaluation and Replacement
Once we have received your warranty claim and verified your purchase, we will promptly evaluate the reported issue. If it is determined that the peeling of the Scratch Wrap occurred due to a manufacturing defect, we will provide you with a new Scratch Wrap free of charge. Please note that our warranty does not cover damages resulting from improper installation or misuse.
Our Commitment to Customer Satisfaction
At Scratch Wrap, we are committed to ensuring your satisfaction with our product. We strive to provide the highest level of quality and durability. In the rare event that you encounter any issues or have concerns about your Scratch Wrap, please don't hesitate to contact our customer support team. We value your feedback and will work diligently to address any concerns and provide a suitable solution.
Disclaimer: Our warranty is limited to the replacement of the Scratch Wrap product only and does not cover any additional costs or damages incurred as a result of the peeling. This warranty is valid only for the original purchaser and is non-transferable.
